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Report a bug or request a feature

How to tell us what went wrong so it can be fixed, what to send and where.

Bug reports and feature requests go through GitHub, the site where Himnova Live's code lives. You'll need a free GitHub account.

Before you report

  1. Write down the version: Settings › About › Version.

  2. Click Open logs folder in the same section and find main.log and, if there is one, crash.log. If the error happened a while ago, it may be in main.log.1 or crash.log.1.

  3. If the problem is with a file (a presentation, a video, an imported song, a Bible), keep it handy or note where it came from.

Report a bug

  1. Open the bug report form (opens in a new tab).

  2. Describe what you did, what you expected and what actually happened.

  3. Fill in the version and the operating system, and attach main.log (and crash.log, if there is one).

Warning: GitHub reports are public, and main.log contains your folder and file names, including the computer's user name. Look through it before attaching it and delete anything you don't want to share.

The form is in English, but if you're not comfortable with English, write in your own language.

Request a feature

To suggest something new, use the feature request form (opens in a new tab). Tell us what you want to do and how you picture it working. For example, the app doesn't currently have:

  • Cameras or capture devices. The Inputs tab is marked In development.
  • A way to choose the audio output from within the app. That's set in the system's settings.

Security issues

If you find a security issue, don't post it in a public report. Tell us privately through the repository's security page (opens in a new tab).

Something didn't work the way the guide says? Tell us on GitHub what you did, what you expected and what happened, and we'll see whether the app or the guide needs fixing. Report a problem (opens in a new tab)

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