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Linux: known issues

How to fix an AppImage that won't start (on Ubuntu, or without FUSE) and videos that need libmpv.

The AppImage won't start on Ubuntu

On Ubuntu 24.04 or later, you get “The SUID sandbox helper binary was found, but is not configured correctly” and the app doesn't open, because the system blocks the security sandbox the AppImage uses. Install the .deb instead, which sets the sandbox up (how).

The AppImage asks for FUSE

If opening the AppImage shows a message like “AppImages require FUSE to run”, your distribution's FUSE 2 library is missing. Install libfuse2 (libfuse2t64 on Ubuntu 24.04, fuse-libs on Fedora, fuse2 on Arch). On Ubuntu, Debian or Linux Mint, use the .deb instead, which doesn't need it.

An AVI, WMV or WMA won't play

On Linux, the engine that plays those formats uses your distribution's libmpv. The .deb installs it. With the AppImage, you install it yourself (how).

If something goes wrong

Let us know on GitHub (how to report a bug). Every report from a Linux user helps improve it.

Something didn't work the way the guide says? Tell us on GitHub what you did, what you expected and what happened, and we'll see whether the app or the guide needs fixing. Report a problem (opens in a new tab)

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