“Missing”: a file that moved
Why a video or a presentation shows as Missing, and how to find it again without rebuilding your schedules.
The library keeps track of where each file is. If you move, rename or delete a file, or unplug the USB drive it was on, it's marked Missing in Media, its schedule row shows a red alert instead of a thumbnail, and when you select it, Preview says Media not found.
Find it again
Select the file marked Missing.
In Preview, click Locate….
Browse to where the file is now and select it.
It's still the same item, so the schedules that used it keep working. You locate files one at a time.
If it was on a USB drive or an external disk, just plug it back in. When you switch back to the Himnova Live window, it finds the file on its own (if you never left the window, it can take a few minutes).
Linked folders
If a linked folder isn't available (an unplugged USB drive, or a drive whose letter changed), the tab tells you. Plug the drive in and click Retry or Refresh folder (at the bottom left), or link the folder again.
Tip: For the service, it's best to keep files on the computer rather than on a USB drive.
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